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All of our clients receive the same superior customer support. We work with you from the beginning to define your vision for search and then making that a reality by architecting and building your solution from the ground up. Integration is simple – a few lines of HTML code are all that’s needed to launch your new search engine. And even when it comes to modifying your results or getting advice on paid search feeds, we offer development support to save you time and offer actionable advice. In addition to personalized assistance, you will find a bounty of information inside the Engine Manager - your search administrative interface. The Support Center contains step-by-step guides on the most common function for customizing your search engine. Should technical questions or development issues arise, our technical staff is available to assist you through email, our web site, or by phone. We strive to answer inquiries within 24 hours. |
